24 February
A Customer Service Action Plan is a series of activities assigned to each driver and employee which must take place consistently with every customer…
Know The Trucking Business
A Customer Service Action Plan is a series of activities assigned to each driver and employee which must take place consistently with every customer…
You have a wheelbarrow filled with dirt at the top of a hill, or you have the same wheelbarrow at the bottom of a hill. Obviously getting that dirt-filled wheelbarrow to the bottom of a hill would be a lot less work than trying to push it to the top. Now think of this wheelbarrow as your freight rate: